Privacy Policy

Effective Date: 12-27-2025

Cornerstone HealthMD (“Cornerstone HealthMD,” “we,” “our,” or “us”) is committed to protecting the privacy, confidentiality, and security of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit https://cornerstonehealthmd.com or use our telemedicine services for addiction medicine, substance use treatment, preventive care, and weight-loss programs.

By accessing or using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information necessary to provide safe, compliant, and high-quality telemedicine services.

A. Personal Information

  • Full name, date of birth, gender
  • Email address, phone number
  • Mailing address
  • Government-issued identification (for identity verification)
  • Payment and billing information

B. Health Information (Protected Health Information – PHI)

  • Medical history and health questionnaires
  • Substance use and treatment history
  • Weight, BMI, and metabolic health data
  • Medications, prescriptions, and treatment plans
  • Clinical notes and provider communications
  • Uploaded medical records or lab results

C. Technical & Usage Information

  • IP address and device identifiers
  • Browser type and operating system
  • Pages visited and referral sources
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Provide telemedicine evaluations and medical care
  • Diagnose, treat, and manage addiction and weight-loss conditions
  • Verify identity and eligibility for services
  • Schedule appointments and communicate with you
  • Process payments and billing
  • Maintain medical records and continuity of care
  • Comply with federal and state healthcare laws
  • Improve our services, website functionality, and patient experience
  • Detect and prevent fraud, misuse, or unauthorized access

We do not sell your personal or health information.

3. HIPAA & Medical Privacy

Cornerstone HealthMD is a healthcare provider and operates in full compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and applicable state privacy laws.

Your Protected Health Information (PHI) is used and disclosed only as permitted by HIPAA, including for:

  • Treatment
  • Payment
  • Healthcare operations
  • Legal and regulatory requirements

You have the right to access, request corrections to, and receive an accounting of disclosures of your medical records, subject to applicable laws.

4. How We Share Information

We share information only as necessary and permitted by law.

A. Healthcare Providers

Licensed physicians, nurse practitioners, and clinical staff involved in your care.

B. Service Providers

HIPAA-compliant vendors that support:

  • Telemedicine and video visits
  • Electronic Health Records (EHR)
  • Payment processing
  • Identity verification
  • Secure messaging and appointment reminders

All vendors are contractually required to protect your information.

C. Legal & Regulatory Disclosures

We may disclose information when required by law, court order, subpoena, or government regulation.

5. Telemedicine Communications

By supplying a phone number or email, you consent to receive calls, texts, emails, and app messages (e.g., visit reminders, care instructions, billing notices). Message/data rates may apply. You may opt out of non‑essential messages; some service features may then be unavailable. You consent to electronic delivery of required disclosures and to electronic signatures for consents and forms.

No Mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. You can opt out at any time by replying STOP. Message and data rates may apply.

You may also receive non-essential educational updates, newsletters, and information about Cornerstone HealthMD services by email. You may opt out of these non-essential email communications at any time.

Message frequency varies. For questions about text messages, email support@cornerstonehealthmd.com. To opt out of text messages, reply STOP.
Communications may include:

  • Secure video consultations
  • Patient portal messages
  • Appointment reminders via SMS or email
  • Care coordination communications

While we use HIPAA-compliant platforms and security controls, no electronic communication method can be guaranteed to be completely secure.

6. Data Security

Cornerstone HealthMD takes the security of your information seriously.

All sensitive information, including personal data and Protected Health Information (PHI), is stored and transmitted in encrypted form using industry-standard encryption technologies. Our systems and processes are designed to be HIPAA compliant, and we use HIPAA-compliant platforms and vendors wherever applicable.

Security safeguards include:

  • Encryption of data at rest and in transit
  • Secure, access-controlled servers
  • HIPAA-compliant telemedicine and EHR systems
  • Role-based access limited to authorized personnel
  • Ongoing monitoring and security reviews

While we follow industry best practices, no method of electronic storage or transmission is 100% secure.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website performance and usability
  • Understand site usage and traffic patterns
  • Support marketing and outreach efforts

You may manage cookie preferences through your browser settings.

8. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access your personal information
  • Request corrections
  • Request deletion (subject to medical record retention laws)
  • Opt out of non-essential communications

Requests may be submitted using the contact information below.

9. Children’s Privacy

Cornerstone HealthMD does not knowingly collect personal information from children under the age of 13 without verified parental or legal guardian consent. If you believe such information has been collected in error, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

12. Contact Information

If you have questions about this Privacy Policy or your information, contact us at:

Cornerstone HealthMD
Website: https://cornerstonehealthmd.com
Email: support@cornerstonehealthmd.com
Phone: 844 408 4884

Address- 673 River Oaks Ln, Evans GA-303809